Customer Portal

Your customers can log in to the customer portal to:

• View their licenses and details, including total activations, deactivations, allowed activations and deactivations, subscription status, and license status.
• Perform offline activations and deactivations.
• Download published releases of your app.
• View and update their profile details, such as first name, last name, email, and password.

Role-based access

The customer portal presents one of two views depending on the customer's role.

Organization admins

Users with the organization-admin role get an enhanced view where they can manage the whole organization. They can:

• View all licenses associated with the organization.
• Create and manage the organization's users and user groups.
• Link user groups to specific licenses.
• Configure SAML SSO for the organization's users.

See Organizations.

Users

Users with the user role see only the licenses tied to them: licenses linked directly to their account, and, within an organization, the licenses linked to their user groups.

Customizing the customer portal

You can change the customer portal logo and set up a custom domain on the Settings -> Customizations page in the admin portal.

Need more features?

If you need more features in the customer portal, we'll be glad to add them. Contact us through the contact page.